Frequently asked questions
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Don’t know where to start?
How do I get my Puremix plugin suite?
How long can I watch my videos?
Can I download tutorials for offline viewing?
Can I ask Puremix to make a specific video?
Pricing & payment
Why should I choose Pro membership over purchasing individual tutorials?
Can I buy a subscription?
Can I cancel my membership?
Can I prepay my plan?
What forms of payment do you accept?
Do you offer a money back guarantee?
Am I going to be billed monthly?
I teach at a school and I would like my students to have access to Puremix
Technical questions & issues
I have an account but now I can’t login!
Why is the volume of Puremix lower than YouTube/Vimeo/other sites?